{"id":94,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2026-04-19T23:45:43","modified_gmt":"2026-04-19T21:45:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/fornbiargi.se\/en\/faq\/","title":{"rendered":"FaQ"},"content":{"rendered":"<section class=\"section\" id=\"section_318041871\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1814362392\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1814362392 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-2145623034\">\n\n\n\t<div id=\"col-1864689410\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-413062048\" class=\"text\">\n\t\t\n\n<h2>Questions and Answers<\/h2>\n\t\t\n<style>\n#text-413062048 {\n  font-size: 1.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-771558964\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(82, 102, 62);\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3527364614\" class=\"text\">\n\t\t\n\n<h3>\u00a0<\/h3>\n<h3>Orders<\/h3>\n<ul>\n<li>How do I order?\n<ul>\n<li>Read <span style=\"color: #000000;\"><strong><a style=\"color: #000000;\" href=\"https:\/\/fornbiargi.se\/en\/private-order\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/strong> <\/span>if you order as a person.<\/li>\n<li>Read <span style=\"color: #000000;\"><strong><a style=\"color: #000000;\" href=\"https:\/\/fornbiargi.se\/en\/business-order\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/strong><\/span> if you order as a business.<\/li>\n<\/ul>\n<\/li>\n<li>Can I buy items that are out of stock?\n<ul>\n<li>No. We do not use backorders.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Brexit<\/h3>\n<ul>\n<li>What about Great Britain\/UK?\n<ul>\n<li>Items with a total value up to, and including, \u00a3135 will not be dispatched, and will be discontinued without notice! Items with a total value of over \u00a3135 can be ordered without problems in the shop; and you as the buyer are then responsible for all VAT and customs duties when the goods arrive.<\/li>\n<li>NOTE! Northern Ireland is the exception to this rule; you can therefore shop there as usual and the price includes VAT.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>USA and tariffs<\/h3>\n<ul>\n<li>How do customs duties to the USA work?\n<ul>\n<li>For most goods shipped to the USA, a 15% customs duty is now applied. This fee is automatically added at checkout. Please note: although labelled as 'VAT' at checkout, this amount actually refers to the customs duty.<\/li>\n<li>The customs duty is a requirement from the United States authorities.<\/li>\n<li>Examples of exceptions are books and digital products.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Delivery<\/h3>\n<ul>\n<li>What is the delivery cost?\n<ul>\n<li>The delivery cost is based on weight, and is displayed when you go to checkout and select your country.<\/li>\n<\/ul>\n<\/li>\n<li>How long will the delivery take?\n<ul>\n<li>Sweden: 2-4 days.<\/li>\n<li>EU: 5-8 days.<\/li>\n<li>Rest of the world: 5-16 days.<\/li>\n<li><em>The delivery time may be longer in some cases.<\/em><\/li>\n<\/ul>\n<\/li>\n<li>How do I track my package?\n<ul>\n<li>All information about your order can be found in the confirmation in your email in connection with the purchase. Check your spam inbox.<\/li>\n<\/ul>\n<\/li>\n<li>What tracking number do I have?\n<ul>\n<li>All information about your order can be found in the confirmation in your email in connection with the purchase. Check your spam inbox.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Currency<\/h3>\n<ul>\n<li>What currency is valid in the store?\n<ul>\n<li>Swedish kronor, but you can also see other currencies. Note, however, that currencies other than Swedish kronor are only estimates of the final price.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Leather<\/h3>\n<ul>\n<li>Does the right of withdrawal apply to leather?\n<ul>\n<li>Yes, but only if it is handled carefully and not cut to size for you.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Leather care<\/h3>\n<ul>\n<li>How long does your leather balm last?\n<ul>\n<li>Unopened cans should last at least 2 years, but the shelf life can be both longer or shorter depending on factors such as storage and surrounding climate.<\/li>\n<\/ul>\n<\/li>\n<li>What kind of leather balm should I choose?\n<ul>\n<li>For shoes and products that are often exposed to moisture and wear, leather balm with tar is recommended.<\/li>\n<li>For brighter leather and products where you don't want tar, leather balm with lemon is recommended.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Other<\/h3>\n<ul>\n<li>How do I maintain the tools?\n<ul>\n<li>See our videos and texts in our <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/fornbiargi.se\/en\/blog\/\" target=\"_blank\" rel=\"noopener\"><strong>blog<\/strong><\/a><\/span>\u00a0where we give advice.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\t\t\n<style>\n#text-3527364614 {\n  line-height: 1.25;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-771558964 > .col-inner {\n  border-radius: 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n<style>\n#row-2145623034 > .col > .col-inner {\n  padding: 0px 20px 0px 20px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_318041871 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_640798774\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_640798774 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(35, 35, 35);\n}\n#section_640798774 .section-bg-overlay {\n  background-color: rgb(35, 35, 35);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-94","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/pages\/94","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/comments?post=94"}],"version-history":[{"count":3,"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/pages\/94\/revisions"}],"predecessor-version":[{"id":2847,"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/pages\/94\/revisions\/2847"}],"wp:attachment":[{"href":"https:\/\/fornbiargi.se\/en\/wp-json\/wp\/v2\/media?parent=94"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}